Görev Tanımı Yönetimi

Görev Tanımı

Yazdır
Samsun Üniversitesi
Görev Tanım Formu 		Doküman No GRT178
Yayın Tarihi 08/09/2023
Revizyon No 00
Revizyon Tarihi 00/00/0000
Sayfa No 1
Birimi Rektörlük
Alt Birimi Kalite Koordinatörlüğü
Bağlı Ünvan Kalite Koordinatörlüğü
Görev Adı Kalite Ofis Sorumlusu
Sorumluluk Alanı S.4.1.1 - Doküman Hazırlama İşlemleri
S.4.1.2 - İç Tetkik İşlemleri
S.4.1.3 - Kalite Koordinatörlüğü İş Takibi İşlemleri
S.4.1.4 - Kalite Kurum Kültürü Oluşturma Çalışmaları
S.4.1.5 - KİDR Hazırlama Süreci İşlemleri
S.4.1.7 - Memnuniyet Anketlerinin Uygulanması ve Değerlendirilmesi İşlemleri
S.4.1.8 - Paydaş Memnuniyeti Yönetim İşlemleri
Görev Türü
Hassas Görev Hassas Görev Kodu
Görev ve Sorumlulukları S.4.1.5 / 1 Samsun Üniversitesi Kalite Komisyonu Kurum İç Değerlendirme Raporu (KİDR) hazırlık çalışmaları Veri Performans Analiz Sistemi(VPYS) üzerinden başlatılır.
S.4.1.5 / 2 Kurum Kalite Komisyonu, KİDR hazırlama sürecinde görev dağılımını yapar ve süreci yönetir.
S.4.1.5 / 3 KİDR, dört başlık (Liderlik,Yönetişim ve Kalite, Eğitim ve Öğretim, Araştırma ve Geliştirme, Toplumsal Katkı) ve bu başlıklar altında yer alan ölçütler ile ilgili ölçütlerin altında sıralanan alt ölçütler esas alınarak hazırlanır.
S.4.1.5 / 4 Çalışma Gruplarına seçilen üyelere Rektörlük Makamınca EBYS üzerinden tebligat yapılır.
S.4.1.5 / 5 Kalite Koordinatörlüğü tarafından çalışma gruplarının toplantı planı yapılır.
S.4.1.5 / 8 Çalışma grupları ve Kalite Koordinatörlüğü ortak çalışma ile KİDR hazırlanır. Hazırlanan KİDR Kalite Komisyonu’na sunulur.
S.4.1.1 / 1 Doküman ihtiyacı; ilgili mevzuat ve standart şartları ile Üniversitesi Kalite Yönetim Sistemi şartları dikkate alınarak Kalite Koordinatörü tarafından belirlenir. Bununla birlikte tüm paydaşlar ihtiyaç duyulan bir dokümanın hazırlanmasını önerebilir. Bu konudaki öneriler Kalite Koordinatörlüğü’ne iletebilirler,
S.4.1.1 / 3 Hazırlanan tüm dokümanlar, yayınlanmadan önce yeterlilik ve uygunluk açısından Kalite Koordinatörü veya görevlendirilen kişi/komisyon tarafından gözden geçirilir ve onay verilir. Dokümanın yayınlanması ve dağıtımı Kalite Koordinatörlüğü tarafından bilgisayar ortamında gerçekleştirilir. Tüm dokümanlar yayın tarihi itibariyle yürürlüğe girer.
S.4.1.4 / 1 Kalite güvencesi sistemini yapılandırmak ve yaygınlaştırmak.
S.4.1.4 / 2 Katılımcı yönetim ve organizasyon yapısı ile kalite kültürünün yayılımını teşvik etmek.
S.4.1.4 / 3 Kalite Güvence Sisteminin geliştirilmesi ve sürekli iyileştirme faaliyetleri için eğitim hizmetleri sunmak ve etkinlikler geliştirmek. Birimlerin bu konuda önerileri olduğunda Kalite Koordinatörlüğü’ne iletebilirler.
S.4.1.4 / 4 Kalite Kurum Kültürü Sisteminin geliştirilmesi ve sürekli iyileştirme faaliyetleri için rehberlik ve danışmanlık hizmetleri sunmak ve etkinlikler geliştirmek.
S.4.1.4 / 5 Kalite kültürünün yaygınlaştırılması amacıyla düzenlenen etkinliklere katılımı arttırmak.
S.4.1.4 / 6 Kalite kültürü farkındalığını ve kalite çalışmalarına olan memnuniyet düzeyini arttırmak.
S.4.1.4 / 8 Faaliyetlerle ilgili memnuniyet anketleri Kalite Koordinatörlüğünce elektronik ortamda periyodik aralıklarla uygulanır ve veriler kapsamlı bir şekilde değerlendirilerek sonuç raporu hazırlanır ve kalite web sayfasında yayınlanır.
S.4.1.7 / 1 “Memnuniyet Anketlerinin Uygulanması ve Değerlendirilmesi” Kalite Koordinatörlüğü tarafından hazırlanmaktadır. Samsun Üniversitesi birimleri tarafından hazırlanan bu anket formları kullanılmalıdır. Kalite koordinatörünün onayı olmadan birimler tarafından herhangi bir anket uygulanmamaktadır. Bununla birlikte basılı ve elektronik ortamda hazırlanan tüm anketlerin ilk bölümünde anketin hangi amaçla uygulanacağını ve anket verilerinin farklı kişi veya kurumlarla paylaşılıp paylaşılmayacağını bildiren “Anket Bilgisi” açıklamasında yer alır.
S.4.1.7 / 3 Memnuniyet anketlerinin öğrenci, akademik, idari ve tüm dış paydaşlara duyurulması için Kalite Koordinatörlüğü birimi tarafından E-posta ile ve üst yazı ile EBYS üzerinden iletilir.
S.4.1.7 / 4 Üniversitenin yönetim yapısı, eğitim, araştırma ve geliştirme, alt yapı olanakları ile kurumsal bağlılık, motivasyon ve iş doyumu gibi farklı alanlarda tüm öğrenci, akademik ve idari faaliyetleri değerlendirilir
S.4.1.7 / 5 Memnuniyet anketleri Kalite Koordinatörlüğünce elektronik ortamda periyodik aralıklarla uygulanır ve veriler kalite komisyonunda kapsamlı bir şekilde değerlendirilerek sonuç raporu hazırlanır.
S.4.1.7 / 7 Anket sonuçları Kalite Koordinatörlüğü web sayfasında bulunan “Raporlar” başlığı altındaki “Anket Sonuç Raporları” bölümünde yayınlanır. Anket sonuçları ile ilgili veriler Kalite Koordinatörlüğünce kayıt altına alınır
S.4.1.2 / 1 İç tetkik planı tüm birimlerin yıl içerisinde en az bir defa denetlenmesini sağlayacak şekilde yapılır.
S.4.1.2 / 3 Kalite Koordinatörü tarafından İç Tetkik Planı hazırlanarak YGG toplantısında sunulur ve iç tetkik tarihleri kararlaştırılıp rektör onayı ile tüm birimlere, tetkik için görevlendirilen tetkikçilere iç yazışma ile dağıtımı yapılır. Planlanan tetkik tarihleri, herhangi bir sebepten ötürü değiştirildiğinde, revize edilmiş program aynı kişiler tarafından tekrar imzalanıp, ilgililer yazı ile gönderilir.
S.4.1.2 / 4 İç Tetkik Soru Listesi’nin hazırlanması “LST01 İç Tetkik Soru Listesi” referans dokümanların tamamı ile uyumlu olarak Kalite Koordinatörlüğü tarafından hazırlanır. Tetkikçi tetkik esnasında gerekli görmesi durumunda “LST01 İç Tetkik Soru Listesi”ne soru ekleyebilir ve eklediği soru/soruları tetkik sonunda Kalite Koordinatörlüğüne bildirir.

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Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

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Severity: Notice

Message: Trying to get property 'code' of non-object

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Notice

Message: Undefined offset: 0

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Notice

Message: Trying to get property 'Text' of non-object

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

/

A PHP Error was encountered

Severity: Notice

Message: Undefined offset: 0

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

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Severity: Notice

Message: Trying to get property 'documentNumber' of non-object

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Notice

Message: Undefined offset: 0

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Notice

Message: Trying to get property 'documentNumber' of non-object

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Notice

Message: Undefined offset: 0

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Notice

Message: Trying to get property 'code' of non-object

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Notice

Message: Undefined offset: 0

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Notice

Message: Trying to get property 'Text' of non-object

Filename: Visitor/showOfficer.php

Line Number: 195

Backtrace:

File: /home/vpys/public_html/application/views/Admin/Visitor/showOfficer.php
Line: 195
Function: _error_handler

File: /home/vpys/public_html/application/controllers/Visitor.php
Line: 62
Function: view

File: /home/vpys/public_html/index.php
Line: 315
Function: require_once

/
S.4.1.3 / 1 Kalite Koordinatörlüğüne gelen iş talebi; ilgili mevzuat ve standart şartları ile Üniversitesi Kalite Yönetim Sistemi şartları dikkate alınarak değerlendirilir,
S.4.1.3 / 3 Hazırlanan tüm dokümanlar, yeterlilik ve uygunluk açısından Kalite Koordinatörü tarafından gözden geçirilir ve onay verilir.
S.4.1.3 / 4 Onay verilmeyen dokümanlar EBYS üzerinden ilgili birime gerekçesi ile reddedilir.
S.4.1.3 / 5 Dokümanın yayınlanması ve dağıtımı Kalite Koordinatörlüğü tarafından bilgisayar ortamında VPYS/Kalite Web sayfasında gerçekleştirilir. Tüm dokümanlar yayın tarihi itibariyle yürürlüğe girer.
S.4.1.3 / 6 Sonuç ile ilgili talepte bulunan birime EBYS üzerinden bilgilendirme yapılır.
Yetkiler
  • Üniversite bünyesinde kalite geliştirme çalışmalarının tüm birimlerde yürütülmesini sağlamak.
  • Birimde eğitim-öğretim, araştırma-geliştirme, toplumsal katkı faaliyetleri ile idari hizmetlerin iç kalite güvencesini oluşturmak; dış değerlendirme ve akreditasyon süreçlerinde rehberlik etmek.
  • Faaliyetlerin gerçekleştirilmesi için gerekli araç ve gereci kullanabilmek.
Bilgi
  • Mevzuat, iletişim, yönetim
Beceri ve Yetenek
  • Dürüstlük, güvenilirlik, profesyonellik ve uzmanlık,
  • Problem çözme ve sonuç odaklı olma,
  • Bütünsel bakış, iletişim becerisi,
  • Mevzuat ve sistemli çalışma bilgisi,
  • Değişim ve zaman yönetimi
  • Stratejik yönetim
  • Planlama ve organize etme
  • Performans ve gelişim yönetimi
İletişimdeki Birimler Tüm Birimler,
Adı Soyadı Tarih İmza
Hazırlayan Onaylayan Yürürlülük Onayı
Ezgi Cebeci Ali Bilgin Ali Bilgin